Privacy Policy

The data controller is Erboristeria Officinale, with its operating office at Loc. La China 80C, 07020 Luogosanto (SS), Italy. For any privacy-related request you can write to erboristeriaofficinale@yahoo.it or call +39 338 922 4875.

• Contact data: first name, last name, email, phone and message sent through the form.
• Browsing data: IP address, browser type and pages visited, collected in technical form by the server that hosts the site.
• Cookies and similar tools: described in the Cookie Policy.

• to reply to requests for information and herbal consultation;
• to send you the product information you ask for;
• to comply with tax and accounting legal obligations;
• to ensure the technical operation and security of the site.

The legal bases are the performance of pre-contractual measures requested by you, legal obligation and the legitimate interest in the security of the site. The site does not sell online and does not carry out profiling.

The data is processed by the data controller and, where necessary, by suppliers who support us (hosting, email, form delivery, maps). Messages written through the contact form pass through Web3Forms, a service that forwards them to our mailbox: we use it only to deliver your request to us. The embedded maps are provided by Google Maps, which may transfer data to the United States under Google’s terms. We do not sell data to third parties and we do not carry out advertising profiling.

Messages from the contact form are kept for the time needed to handle the request and, if necessary, for any subsequent obligations. Server browsing data is kept for the technical times needed for security. Third-party tools have the durations indicated in the Cookie Policy.

You can ask for access, rectification, erasure, restriction, objection and portability of your data, as well as withdrawal of consent where applicable. Requests are sent to erboristeriaofficinale@yahoo.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) (garanteprivacy.it).

This notice may be amended to reflect regulatory changes or changes to the site. The date at the top indicates the latest revision. For cookies, see also the Cookie Policy.